Privacy Policy

Privacy Policy

At Khalids Biriyani Erode, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our services, website, or interacting with us.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Your name, contact details (email, phone number), and delivery address when placing orders.
  • Payment Information: Credit/debit card details, UPI information, or other payment methods when processing transactions.
  • Order Details: Information about the items you order, your preferences, and any specific requests.
  • Feedback and Communication: Any feedback you provide, inquiries you make, or complaints you submit.

2. How We Use Your Information

The information we collect is used for:

  • Order Processing: To fulfill and deliver your orders accurately.
  • Communication: To send you order confirmations, delivery updates, and respond to any inquiries or requests.
  • Improvement of Services: To improve our menu, service quality, and customer experience based on your feedback.
  • Marketing (With Consent): We may send promotional offers or updates if you have opted in to receive marketing communication.

3. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure encryption methods to process payments, and we regularly review our security practices to safeguard your data.

4. Sharing of Information

We respect your privacy and do not share, sell, or rent your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., delivery partners, payment processors) to complete your orders.
  • Legal Compliance: We may disclose your information when required by law or to protect the rights, property, or safety of Khalids Biriyani Erode, our customers, or others.

5. Cookies and Website Data

We may use cookies and similar tracking technologies on our website to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and improve our site’s functionality. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

6. Your Rights

You have the right to:

  • Access Your Information: You may request a copy of the personal information we hold about you.
  • Update Your Information: You can update or correct inaccuracies in your personal information at any time by contacting us.
  • Delete Your Information: You can request that we delete your personal information from our records, subject to any legal obligations to retain certain data.
  • Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will indicate the date of the latest revision.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Khalids Biriyani Erode
Phone:+91 70945 76777
Email: khalidsbiriyanierode@gmail.com
Address: 525, Kuppana Street,
Perundurai Rd,
Near PP Scan,
Erode, Tamil Nadu 638011